Terms and Conditions pulu88 — Member Rights and Responsibilities

01 Acceptance of Terms of Use

These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Member" or "User") and pulu88 ("Platform", "We"). This document governs all aspects of your use of the pulu88.net website and all services provided therein.

By completing the registration process, accessing your account, or making any deposit on Pulu88, you expressly acknowledge that you have read and fully understood this Agreement. Acceptance of these terms is an absolute condition for use of the platform.

Pulu88 reserves the right to update or amend these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon publication on this website. You are responsible for reviewing this page periodically to ensure you are always aware of the current applicable terms.

02 Account Eligibility and Age Restriction

Registration and use of the Pulu88 platform is restricted to individuals who meet all of the following requirements without exception:

• Aged 21 years and above on the registration date
• A valid Malaysian citizen or resident
• Have full legal capacity to enter into a binding agreement
• Not a Pulu88 employee or an immediate family member of such an employee
• Is not currently under a previously declared self-exclusion period
• Has never previously had an account closed due to fraud or terms violations

Pulu88 enforces a strict age verification (KYC) process. If it is proven that a member provided false information regarding age or identity, the account will be closed immediately and all balances and wins will be forfeited without compensation.

03 Account Registration and Identity Verification

Each user is only permitted to own one account only at pulu88. Opening multiple accounts by the same individual is a serious violation that will result in the closure of all associated accounts and forfeiture of all balances.

During registration, you are required to provide accurate, complete and current information including your full name, national ID number, date of birth, phone number and a valid email address. The information provided must match your official identification documents.

KYC Verification Process

Before your first withdrawal is processed, pulu88 may require you to submit identity verification documents such as a clear copy of your national ID or passport, proof of address (utility bill or bank statement) and your payment method details. This process is carried out solely to ensure the security of your account and to comply with industry compliance requirements.

Your account password is solely your personal responsibility. Pulu88 will not be liable for any losses arising from unauthorised access caused by your failure to safeguard your login credentials.

04 Deposits, Withdrawals and Payment Methods

Pulu88 supports a wide range of local Malaysian payment methods including DuitNow, FPX, Touch 'n Go eWallet, Boost and GrabPay. All transactions are conducted in Malaysian Ringgit (MYR) and processed through secure, encrypted payment channels.

Deposit Policy

• The minimum deposit amount is MYR 30 per transaction
• Deposits will be credited to your account within seconds upon payment confirmation
• You may only deposit funds from a payment method registered under your own name
• Pulu88 reserves the right to decline or withhold deposits suspected of originating from illegal sources

Withdrawal Policy

• The minimum withdrawal amount is MYR 50 per request
• All withdrawals will be processed to the same payment method used for your deposit
• The first withdrawal requires completed KYC verification before it can be processed
• Processing time is typically within 1 to 3 business days depending on the payment method
• Pulu88 reserves the right to request additional documents if a withdrawal transaction is deemed unusual

05 Bonuses, Promotions and Rollover Requirements

Pulu88 offers a variety of exciting promotions to new and existing members from time to time. All bonuses and promotions are subject to specified rollover (wagering) requirements that must be met before any withdrawal from the bonus balance can be processed.

General Bonus Terms

• Each bonus may only be claimed once unless otherwise stated in the relevant promotion terms
• The 150% welcome bonus is subject to a 12x rollover requirement on the combined deposit and bonus amount
• The rollover completion deadline is 30 days from the date the bonus is credited
• Some games may not count or may only partially count towards rollover completion
• Pulu88 reserves the right to void bonuses and related wins if terms are found to have been abused
• Using multiple accounts to claim duplicate bonuses is strictly prohibited

06 Game Rules and Integrity

Pulu88 is committed to providing a fair, transparent and manipulation-free gaming environment for all members. All games on our platform use certified random number generators (RNG) or are operated live by real dealers in a supervised casino environment.

Any form of fraud, use of bots, player collusion or system bug exploitation is strictly prohibited. pulu88 employs a sophisticated anomaly detection system to continuously identify suspicious gaming behaviour.

Game Results

The outcome of all games is final once processed by the system. Pulu88 is not responsible for any losses arising from internet connection disruptions, device failures, or technical issues on the user's end during an active game session. Should a technical disruption occur on the platform's side, Pulu88 will investigate and restore the situation based on valid system logs.

07 Privacy, Data Protection and Confidentiality

Pulu88 respects the privacy of every member and is committed to protecting your personal data in accordance with industry best practices. All information you provide during registration and throughout your use of the platform is collected and processed in accordance with Privacy Policy for detailed information.

Pulu88 will not sell, rent or disclose your personal data to third parties without your consent, except where required by law or relevant authorities. Your data is protected with 256-bit SSL encryption and strict internal access control systems.

08 Closure, Suspension and Self-Exclusion

You may close your Pulu88 account at any time by contacting our customer support team. Before the closure is processed, all unfulfilled bonus rollovers will be forfeited and any remaining balance may be withdrawn in accordance with the standard withdrawal policy.

Closure by pulu88

Pulu88 reserves the right to suspend or close any account without prior notice if:

• There is evidence of fraud, hacking or unauthorised access
• Member provided false information during registration or KYC verification
• A breach of any section of these Terms and Conditions has occurred
• Account suspected of involvement in money laundering or other illegal activities
• Member displayed abusive or threatening behaviour toward support staff

Self-Exclusion Program

For members who wish to take a break from betting activities, Pulu88 offers a self-exclusion option for periods of 30 days, 90 days, 6 months, 1 year, or permanently. During an active self-exclusion period, the account will be inaccessible and no promotions will be sent. Please visit the Responsible Gaming for more information.

09 Disclaimer and Limitation of Liability

The pulu88 platform is provided on an "as-is" basis without any express or implied warranties regarding continuous availability, accuracy of information, or fitness for a particular purpose. Online wagering involves real financial risk and you are solely responsible for your own betting decisions.

Pulu88 is not liable for any indirect, incidental, special or consequential losses arising from the use of this platform, including losses due to service disruptions, technical errors or regulatory changes affecting platform access in your region.

Pulu88's maximum liability to any member shall not exceed the total amount deposited by that member in the 12 months preceding the claim, under any circumstances.

10 Terms Amendment and Governing Law

Pulu88 reserves the right to amend, update or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon publication on this website. Continued use of the platform after amendments are published constitutes your acceptance of the changes.

Notification of significant changes to these Terms and Conditions will be sent to your registered email address. However, it remains your responsibility to review this page periodically.

This agreement and all disputes arising from it shall be governed and interpreted in accordance with applicable law. pulu88 operates entirely online and provides its services solely for entertainment purposes to eligible users.